My next suggested fix for WhatsApp Web QR code not working is to log out from all browsers. However, if you confirm that your phone is connected to the internet but the WhatsApp web QR code scanning is still not working, try the next suggested fix. If your phone is connected to the internet but you still cannot scan the QR code, restart your phone and try again. One quick way to check whether your phone is connected to the internet is to open a browser on your phone and visit a website. If WhatsApp Web QR code is not working (specifically, if the QR code is loaded on your computer but you cannot scan it on your phone), it is possible that your phone is not connected to the internet. Check that Your Phone is Connected to the Internet If this is your situation, there may be no need to try any of the fixes below. Unfortunately, you may need to change your phone to get WhatsApp on your computer. If you have a phone with a small screen, and you are not able to tab the “OK, got it” button, then that is your fix. The thread also confirms that some Sony Xperia phones with small displays have shown this error. Specifically, if you try to scan the WhatsApp web QR code with such small screens, you may not be able to tap the “OK, got it” button. This is according to a solution submitted by a user in this thread. Some users with a phone display of 4 inches or less may not be able to scan WhatsApp web QR code. To stop readers with smaller-screen phones wasting their time reading through this guide, this fix comes next. Some Phones with Smaller Displays May Not Work Once you confirmed that you are doing it right but the WhatsApp web QR code is still not scanning, try one of the methods below… 2. If you have been trying to scan WhatsApp QR code with a different app – other than WhatsApp built-in QR code scanner – follow the steps in our guide – How to Connect WhatsApp Web (link opens in a new browser tab). If you try this, the WhatsApp web QR code will not work! I decided to add this fix and move it to the top because our research shows that some users try to scan WhatsApp web QR code with another QR code scanner app on their smartphone.
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